For IGNOU PDF issues
Share the course code, medium, programme, session and page URL. If the PDF does not open, mention whether you are using mobile browser, desktop browser or a download manager. If the file is the wrong medium or the wrong subject, include the exact course code shown on your assignment question paper.
For exam PDF or tool issues
Share the exam name, year, shift or tool page where you found the issue. For calculators, mention the option you selected and what result looked incorrect. This helps us review stored data, source notes and page links without asking the same question again.
Safety note
Do not send Aadhaar number, OTP, passwords, banking information, UPI PIN, card details or private portal login details. Support is only for website help, broken links, wrong files, course-code confusion and general page corrections.